Returns & Exchanges
At MG Shop, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our goal is to make your exchange or refund as effortless as your style.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all clothing tags and hygiene seals remain intact.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Drop your package off at any authorized courier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing